Articles that don’t necessarily fit into one particular category.
Don’t put a “live support chat” button on your website unless you are in fact dedicated and equipped to provide live support. Scripted or canned responses that have nothing to do with the customer’s issue are never and in no way beneficial to your businessRead more →
Google Buzz? Anyone? It’s been a while. But apparently its legacy still lives on – on some websites, even in 2017 — 5+ years after its official demiseRead more →
Zero to Hero: Unless you have unlimited funds to sustain the proverbial spaghetti-throwing “marketing” strategy, it’s time to get friendly with your dataRead more →