FAQs & Blog

How To Fail At Live Support Chat

How To Fail At Live Support Chat

Don’t put a “live support chat” button on your website unless you are in fact dedicated and equipped to provide live support. Scripted or canned responses that have nothing to do with the customer’s issue are never and in no way beneficial to your business

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Beware Of The Experts: Best of 2017

Beware Of The Experts: Best of 2017

This year’s most hilarious quotes from so-called experts (and agencies) regarding SEO, Google and what – in their opinion – our President has to do with it

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Remember Google Buzz? A Blast From The Past

Remember Google Buzz? A Blast From The Past

Google Buzz? Anyone? It’s been a while. But apparently its legacy still lives on – on some websites, even in 2017 — 5+ years after its official demise

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The Biggest Mistake Website Owners Make

The Biggest Mistake Website Owners Make

Zero to Hero: Unless you have unlimited funds to sustain the proverbial spaghetti-throwing “marketing” strategy, it’s time to get friendly with your data

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DMOZ Is Shutting Down On March 14 2017

DMOZ Is Shutting Down On March 14 2017

After 18 years DMOZ, (one of) the oldest, human-curated internet directories will shut down on March 14,

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